Last updated: 19 October 2026
Fahri Jacob Solicitors takes data security seriously. We only collect personal information where it is necessary and process it where we have a lawful basis. We monitor our policies, procedures and working environments to help protect the information entrusted to us.
Who we are
Fahri Jacob Solicitors is the data controller for personal information supplied to us or collected on your behalf in connection with an enquiry or legal matter. This means that we decide how and why that information is processed so that we can provide legal services and meet our professional obligations.
Our Data Protection Officer is Steven Jacob, Senior Partner, who is responsible for how the firm gathers, holds and uses personal information.
- Address: 147 Crouch Hill, Crouch End, London N8 9QH
- Telephone: 020 8347 4070
- Email: enquiries@fahrijacobsolicitors.co.uk
We do not have a data-controller representative outside the firm. Staff who handle personal information are trained to recognise its sensitivity and their responsibilities.
Back to section index ↑Information we collect
Website and tracking information
Our website may collect technical information about visits, including the pages viewed and information stored through cookies. A cookie is a small data file placed on a device by a web server. Cookies cannot execute code or carry a virus. Please read our cookie notice for more information.
We may use this information to understand how visitors use the website, measure interest in particular areas and improve the quality and usefulness of our online services.
Personal information
When you enquire about or use our services, we may ask for information that identifies you. This can include your name, postal address, email address, telephone number, date of birth, National Insurance number and identity documents. This is the basic information we may need before accepting you as a client.
Depending on the matter, we may also receive detailed information about your case, family, employment or business, property, finances, health and other circumstances. You do not have to provide personal information, but we may be unable to provide legal services if we do not receive the information needed for your matter.
Back to section index ↑How we use information
We use personal information to consider whether we can act, communicate with you, verify identity, protect data security, provide legal advice and progress your matter. Contact details and information supplied as part of your instructions are stored and processed so that we can provide the legal assistance you request.
We may also process information about the use of our website and services, including pages visited, the type and cost of a matter and its outcome. This helps us analyse and improve the efficiency and effectiveness of the firm.
We do not use personal information for automated decision-making or profiling. We do not currently use client information for marketing. If that changes, you will be able to object to marketing at any time.
Back to section index ↑Sources and lawful bases
Most information is obtained directly from you when you send an enquiry, become a client or give us instructions. We may also receive information from other people and organisations involved in your matter, including another solicitor, a court, public authority, expert, lender or professional adviser.
The lawful basis depends on the information and the reason it is used. It may include taking steps at your request before entering a contract, performing our contract to provide legal services, complying with a legal or professional obligation, protecting vital interests, establishing or defending legal claims, and pursuing our legitimate interests in providing secure and effective legal services.
Where processing relies on consent, you may withdraw that consent at any time. Withdrawal takes effect when received and does not make earlier processing unlawful. Ending the legal-services contract also takes effect from the date of termination and does not undo processing already carried out.
Back to section index ↑International transfers and security
The firm does not routinely transfer personal information outside the United Kingdom. If a legal matter requires an international transfer, we will explain this before the transfer and identify the safeguards used to protect the information.
We use appropriate physical, organisational and technical measures to protect information held on our servers, systems and case files. No security system is completely impenetrable, however, and we cannot guarantee that information transmitted over the internet will never be intercepted or disclosed without authority.
Back to section index ↑Retention and deletion
We keep personal information only for as long as it is needed for the purpose for which it was collected and to comply with legal, regulatory, insurance and professional obligations. Client files are usually retained for six years, but a longer period may apply in some matters.
We may also retain information where this is necessary to comply with a legal obligation, protect vital interests, establish or defend legal claims or produce appropriate statistical information.
We hold personal information for as long as needed to provide legal services. When a matter ends, we do not keep original documents indefinitely. You should arrange to collect any original documents that need to be returned to you.
Back to section index ↑Your rights
Data-protection law gives you rights in relation to your personal information. These rights can be subject to exemptions, including legal professional privilege and requirements connected with legal claims.
Access
You may request a copy of the personal information we hold about you and supporting information about how and why it is processed. We normally respond within one calendar month, provided that doing so does not compromise another person’s rights and no exemption applies.
Rectification
You may ask us to correct personal information that is inaccurate or incomplete.
Erasure
You may ask us to erase personal information. The right is not absolute. We may need to retain information to comply with a legal obligation, exercise freedom of expression and information, establish or defend legal claims, or protect another legitimate interest. If we cannot comply, we will explain why and what you can do next.
Restriction of processing
You may ask us to restrict processing, for example while the accuracy of information is checked, where processing is unlawful but you do not want erasure, or where you need the information for a legal claim after we no longer require it. Processing may continue with your consent, for legal claims, to protect another person’s rights or for an important public interest. We will explain if an exemption prevents restriction.
Objection
You may object to processing based on your particular situation, including processing based on a public task or legitimate interests. We will stop unless there are compelling legitimate grounds that override your interests, rights and freedoms, or the processing is needed for a legal claim.
Data portability
Where processing is based on consent or contract and carried out by automated means, you may be entitled to receive information you provided in a structured, commonly used and machine-readable format, or ask for it to be transferred directly to another controller where technically feasible.
Automated decisions and profiling
The firm does not use personal information for automated decision-making or profiling.
Back to section index ↑Breaches, questions and complaints
If you believe that we have breached your data-protection rights, please contact our Data Protection Officer promptly. Explain in writing what you believe happened, when it occurred and the effect it had on you.
You can also complain to the Information Commissioner’s Office:
- Address: Wycliffe House, Water Lane, Wilmslow SK9 5AF
- Telephone: 0303 123 1113
- Online: ico.org.uk/make-a-complaint
The ICO provides current information about how to make a complaint and any applicable time limits. You may also contact us with any question about this notice or the firm’s privacy practices.
Back to section index ↑